cancellation and Refund Policy

Treatments: All treatments, procedures, and prepaid services are non-refundable.

Payment is for the treatment(s) and/or procedure(s) performed and not for any specific result.

Aesthetic results are variable and are not guaranteed. Clients are responsible for payment for further treatments needed to achieve further results.

Credits: Prepaid service credits and accumulated funds are non-transferable.

Credit from prepaid services may be applied toward other services.

Gift Cards: Gift cards can be used towards any product or service.

Gift cards are not credit/debit cards and have no implied warranties. Gift cards are not refundable or redeemable for cash.

Cancellations: Please provide at least 24 hours’ notice before your scheduled appointment for cancellations or rescheduling.

Failure to provide at least 24 hours’ notice and no-shows may result in a nonrefundable cancellation fee. Cancellation fees vary by Service.

Arrivals: Please arrive for your appointment on time to ensure sufficient time for your treatment.

Products: Returns of any prescription or retail skin products are not accepted under any circumstance.